Privacy Policy

Last updated: 23 October 2026

The Nails Club ("we", "us") respects your privacy. This policy explains what personal information we collect when you use thenailsclub.in, how we use it, and the choices you have.

1. Information we collect

• Information you give us: your name, email address and WhatsApp number when you sign up for offers, enter the spin-to-win draw, or request a custom set.
• Reviews: the name, rating, written review and any photos you choose to submit with a review. Approved reviews are shown publicly on the site.
• Orders and messages: details you share with us on WhatsApp or Instagram, such as the designs you want and your delivery details.
• Usage information: pages you visit, how long you stay, your device and browser type, and approximate location, collected through Google Analytics.

2. How we use your information

• To send you offers and news if you have subscribed. You can unsubscribe at any time.
• To process and deliver your orders, and to reply to your messages and enquiries.
• To publish approved customer reviews and show your saved designs and recently viewed products on the site.
• To understand how the website is used so we can improve it.

3. Cookies and analytics

We use cookies and similar storage on your device. Google Analytics uses cookies to measure visits and traffic sources. Your wishlist, recently viewed products and cookie notice choice are stored in your browser's local storage so the site works as you expect. You can clear these at any time in your browser settings.

4. Third-party services

We use trusted services to run the website. They only receive the information needed for their function:

• Google Analytics for website statistics.
• Mailchimp to manage our email list.
• Supabase to store product information, reviews and related data.
• WhatsApp and Instagram for order enquiries and customer support. Messages sent there are governed by those platforms' own privacy policies.

We do not sell your personal information.

5. How long we keep information

We keep email subscriptions until you unsubscribe. Order and enquiry details are kept for as long as needed to fulfil the order and meet legal record-keeping requirements. Reviews remain published until you ask us to remove them.

6. Your choices and rights

You can ask us to see, correct or delete the personal information we hold about you, unsubscribe from emails at any time, or ask us to remove a review. To make a request, contact us using the details below. We will respond within a reasonable time.

7. Security

We take reasonable steps to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Children

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

10. Contact us

The Nails Club
Address: 2/472, Opp. Ammar House, Surmawad, Rustampura, Surat, Gujarat 395002
Email: theenailsclub@gmail.com
Website: thenailsclub.in
Instagram: @theenaiilsclub
WhatsApp: +91 99130 91744 or +91 90162 42187